ORDERS & PRODUCTS

What makes Extra Time Streetwear different?
Our tees are limited-edition World Cup 2026 drops, printed on premium heavyweight Shaka Wear blanks with hand-distressed vintage flag art. Each design honors a specific nation's football heritage. Once a design sells out, it's gone for good — no restocks, no mass production.

How does made-to-order work?
Every shirt is made after you place your order. This keeps quality high, eliminates excess inventory, and ensures each piece is crafted with care. It also means we don't accept returns for size or change of mind — so please review the size chart carefully before ordering.

What fabric and print method do you use?
We print on premium Shaka Wear heavyweight blanks using direct-to-garment (DTG) printing. This gives you thick, durable fabric with vibrant prints that hold up wash after wash when cared for properly.

How do the tees fit?
Our tees are cut in an oversized, streetwear-inspired fit. If you prefer a relaxed, boxy look order your usual size. If you prefer a closer fit, consider sizing down. Each product page includes a full size chart with measurements in inches and centimeters across sizes S–5XL.

What color modes are available?
Every nation tee comes in three variants:

Dark Mode — bold design on a black blank

Light Mode — clean design on a white blank

Sand Mode — vintage feel on a sand/beige blank

SHIPPING

How long will my order take to arrive?
All products are made to order. Once your order is placed, production typically takes 2–5 business days before shipment. Processing times may be slightly longer during peak seasons, holidays, or high-volume periods.

After production, estimated delivery times vary by destination and are shown at checkout. Total delivery time = production time + carrier transit time.

Do you ship worldwide?
Yes. We ship to most countries worldwide. Available destinations are shown at checkout. Some locations may have limited shipping options or longer transit times based on carrier coverage.

How much does shipping cost?
Shipping rates are calculated at checkout based on your destination, product type, and chosen shipping method. Any free or discounted shipping promotions will be clearly shown on the product page or at checkout.

Will I get a tracking number?
Yes. Once your order ships you'll receive a shipping confirmation email with a tracking link so you can follow your package's progress. Tracking updates may take 1–3 business days to appear, especially around weekends or holidays.

Are there customs fees for international orders?
International shipments may be subject to customs fees, import duties, and taxes imposed by your destination country. These charges are the responsibility of the customer. Customs processes vary by country and are outside our control — delays caused by customs are not included in delivery estimates.

What if I entered the wrong shipping address?
Please double-check your shipping address before placing your order. We are not responsible for orders shipped to an incorrectly provided address. If a package is returned to sender due to an incorrect address or being unclaimed, reshipment may be available at your expense.

RETURNS & REFUNDS

Can I return or exchange my order?
Because every item is made to order, we do not accept returns or exchanges for wrong size, wrong color, or change of mind. Please review the size chart on each product page carefully before ordering.

What if my item arrives damaged, misprinted, or defective?
We stand behind our quality. If your item arrives damaged, misprinted, defective, or if you receive the wrong item, contact us within 30 days of delivery at support@extratimestreetwear.com with:

Your order number

Clear photos showing the issue

The email address used at checkout

If your claim is approved, we will either replace the item at no additional cost or issue a refund to your original payment method or as store credit, depending on the situation. In most defect cases you will not need to return the product.

What items are non-returnable?

Made-to-order items returned for size, color, or change of mind

Final sale or promotional items (unless damaged or defective)

What if my order is lost in transit?
If your order appears lost or is significantly delayed beyond the estimated delivery window, contact us and we will work with the carrier to investigate and resolve the issue.

CARE INSTRUCTIONS

How do I care for my tee?
To keep your tee looking fresh:

Wash inside-out in cold water

Use mild detergent

Avoid bleach and fabric softener

Tumble dry low or hang dry

Do not iron directly on the print

PAYMENTS & SECURITY

What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as Shop Pay, Apple Pay, and Google Pay. All transactions are processed securely through Shopify's encrypted checkout.

Is my payment information safe?
Yes. All payments are processed through Shopify's secure, encrypted checkout. We do not store your credit card or payment details on our servers.

PRIVACY & DATA

What information do you collect?
We collect information you provide at checkout (name, email, shipping address, payment details) and basic browsing data through cookies. This information is used solely to process your order, improve your shopping experience, and communicate with you about your purchase.

Do you share my information with third parties?
We do not sell your personal information. We share data only with trusted service providers necessary to fulfill your order (such as our print and shipping partners) and as required by law.

Can I request my data be deleted?
Yes. You can request access to, correction of, or deletion of your personal data by contacting us at support@extratimestreetwear.com.

CONTACT

How do I get in touch?
Use our Contact page or email us at support@extratimestreetwear.com. We reply within 24 hours on business days (Monday–Friday). Please include your order number if your question is about an existing order.